Core Platform Rebuild Case Study

Solution Provider Consolidates Client Services Into Centralized Platform with Help from Tiempo Development and Integration Experts

About the Client

Founded 30 years ago, the client supports governments and public and private corporations with transformation services for over 1,000 municipalities across 24 states—including community development, infrastructure, and maintenance services. The company offers customized solutions that help clients stabilize budgets, maximize efficiencies, improve customer service, and manage staffing.

The Challenge: Multiple Acquisitions Require Consolidated Services Platform

Following heavy acquisition activity, the client launched a project to build a new core platform for its services to consolidate legacy services with the services of the acquired companies. The IT team set out to find a partner who could allocate software development resources and process experts to complement the internal team. A key partner attribute the client sought was a mature understanding of Agile principles to accelerate software development and future code updates. The solutions provider also required a partner with superior communication skills in reporting on the progress of the project.