Mobile Banking and the UX Demand in Software Development

Posted by Mitch Fraser
Aug 25, 2017 10:30:08 AM

Like in most service-oriented industries, a terrible mobile banking experience can lead to customers looking for alternative solutions. The amount of users performing everyday tasks through mobile technologies is growing, and a mobile app may be the only channel for engagement that a bank may have.

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Topics: User Experience, Mobile, Financial Services

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The Importance of UX in Mobile Banking

Posted by Bruce Steele
Apr 12, 2016 2:39:36 PM

Like in most service-oriented industries, a terrible mobile banking experience can lead to customers looking for alternative solutions. The amount of users performing everyday tasks through mobile technologies is growing, and a mobile app may be the only channel for engagement that a bank may have.

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Topics: User Experience, Mobile, Financial Services

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Sprinting with The Big Picture: UX Meets Agile

Posted by Tiempo Development
Nov 5, 2015 2:59:36 PM

It is well known that software engineers and user experience (UX) professionals tend to meet with a lot of conflict – specifically with front-end components that require user interaction. UX professionals want to implement marketable ideas into creative solutions, inherently making them future-oriented in their approach which requires extensive research and testing. On the other hand, software engineers are focused on meeting deadlines with as little room for error as possible. These priorities will naturally make the software engineers apprehensive about creating untested feature that may add days of reworking and delay.

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Topics: Agile, User Experience

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Tech or No Tech, Software is Now Your Brand

Posted by Paula Polchert
Jan 24, 2014 4:05:00 PM

Embracing the Benefits of the Software-is-the-Brand Phenomenon

In today's world, software has become the means by which customers not only can engage with a business, but often how they prefer to engage with it. With the swipe or click of a screen, they can be, virtually, at a branch, driving a car, or scanning data within seconds, anywhere, anytime. Whether mobile banking apps, vehicle infotainment systems, or diagnostic power plant monitors, software now represents a crucial part of the customer experience.

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Topics: Software Development, User Experience, UI

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